Shipping & Pre-Orders
Last updated: 4 November 2026
We aim to provide a reliable and straightforward ordering experience, keeping customers informed from checkout through delivery.
1. Where we deliver
We currently offer shipping throughout the United Kingdom: Northern Ireland, England, Scotland and Wales. International shipping is not currently available.
2. Shipping charges
- Standard tracked UK delivery: £4.95
- Free standard UK delivery on orders of £100.00 or more
Charges are confirmed at checkout before payment.
3. Dispatch times
For stocked products, we aim to dispatch within 2–3 working days after order acceptance. Working days exclude weekends and applicable bank holidays. Times may vary during busy periods or for circumstances outside our reasonable control.
4. Delivery services
We will use a suitable UK delivery provider. Where tracking is available, details will be sent after dispatch. The provider may vary by destination and order. Estimated delivery times will be communicated at checkout or dispatch confirmation where available.
5. Pre-orders
Selected products may be purchased before they are ready to dispatch. The current estimated pre-order dispatch timeframe is 2–3 weeks from purchase, unless otherwise stated on the product page. This is an estimate, not a guaranteed delivery date. Any different agreed delivery timeframe will be clear before purchase. Payment is collected at checkout.
6. Pre-order delays
If a pre-order is significantly delayed, we will contact affected customers with an updated estimate. Customers retain statutory cancellation and refund rights where delivery cannot occur within the agreed timeframe.
7. Mixed orders
Orders containing stocked and pre-order products may be dispatched together when all items are available. Customers will be informed before purchase where this applies.
8. Lost or delayed deliveries
If an order has not arrived as expected, contact mailer@dryftr.co.uk. We will investigate with the delivery provider. DRYFTR remains responsible for goods lost in transit before delivery to the customer or authorised recipient, subject to applicable law.
9. Incorrect delivery addresses
Customers should provide accurate delivery information. If you notice an error, contact us immediately. We will attempt to correct details before dispatch where possible.
Contact information
DRYFTR LTD · Company number NI708757
Registered office: 22B Glenavy Road, Lisburn, BT28 3UP, Northern Ireland, United Kingdom
Email: mailer@dryftr.co.uk